Descripción del puesto
About the Role
We are hiring a Manager of Revenue Operations to lead the systems, automation, and data infrastructure that power how the business sells, retains, and serves members. This is a senior, hands-on leadership role responsible for owning the RevOps stack end to end, from CRM architecture to reporting and workflow automation.
You will manage a small technical operations team while acting as the primary owner of HubSpot, automation workflows, and business intelligence. This role requires someone who can identify inefficiencies quickly, design scalable systems, and implement solutions without waiting for direction.
The ideal candidate is highly technical, operationally rigorous, and comfortable using AI tools as part of their daily workflow. You will play a key role in building infrastructure that supports rapid growth and operational scale.
Key Responsibilities
Revenue Operations & Systems Ownership
Own the full architecture and administration of HubSpot, including pipelines, lifecycle stages, sequences, automation, and reporting
Design, implement, and maintain scalable RevOps systems that support sales, onboarding, billing, and retention
Identify operational bottlenecks and implement process improvements across the revenue lifecycle
Automation & Workflow Development
Build and maintain automation workflows using tools such as Zapier or Make
Ensure data flows accurately and reliably across systems and departments
Continuously optimize workflows to improve efficiency and reduce manual work
Business Intelligence & Reporting
Build dashboards and reporting frameworks that leadership uses to make decisions
Ensure data accuracy, consistency, and visibility across key revenue and operational metrics
Translate business needs into actionable reporting and analytics
AI & Technology Enablement
Evaluate, adopt, and implement AI tools that improve operational efficiency and decision-making
Champion AI adoption across the team and embed AI workflows into daily operations
Stay current with emerging tools and technologies relevant to RevOps and automation
Team Leadership & Development
Manage and mentor a team of 2 Automation Specialists and 1 Technical Engineer
Set clear performance expectations and support professional development
Drive accountability and execution across the operations team
Requirements
5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations
Advanced expertise in HubSpot administration and architecture
Proven experience designing and managing automation workflows across multiple systems
Strong analytical and data management skills, with experience building decision-ready dashboards
Demonstrated experience improving operational efficiency through systems and automation
Experience managing or leading technical or operations team members
English proficiency at C1 or C2 level, both written and spoken
Based in South America
Availability to work during US Eastern or Pacific time zones
Preferred Qualifications
Experience with business intelligence platforms such as Domo or similar tools
Background working in membership, SaaS, or subscription-based business models
Experience scaling operational systems in a high-growth environment
Strong familiarity with AI-powered workflow and productivity tools
Success Indicators (First 3â6 Months)
HubSpot architecture is fully documented, optimized, and aligned with business workflows
Core automation workflows are stabilized, standardized, and operating reliably
Leadership dashboards are actively used to track performance and guide decisions
Team roles, responsibilities, and workflows are clearly defined and functioning efficiently
At least one measurable operational efficiency improvement has been implemented through automation or AI
Compensation & Logistics
Compensation: $60,000 - $70,000 usd a year
Location: Remote from South America
Schedule: Full-time
Time Zone: Must overlap with US Eastern business h