Customer Service
Preselección Empresarial GuatemalaGuatemala Ciudad, GuatemalaPublicado hace 3 semana(s)
Tiempo completoHíbridoSemi-SeniorServicio al Cliente
Descripción del puesto
We are seeking a dedicated Customer Service Representative to join our team and serve as the primary point of contact for our valued clients. In this role, you will be responsible for resolving inquiries with empathy and efficiency, managing account requests, and ensuring a seamless user experience. The ideal candidate possesses strong communication skills, a problem-solving mindset, and a commitment to maintaining high levels of customer satisfaction in a fast-paced environment.
We require:
- Advanced English (essential)
- High school diploma
- Minimum 1 year of experience in a similar position
We offer:
- Legal benefits
- Monday to Saturday schedule, 9:00 AM to 6:00 PM (Sunday off + 1 day off during the week)
- Hybrid work (1 or 2 days working in the office and the rest from home)
- Parking
- Permanent contract
Requisitos
- Advanced English (essential)
- High school diploma
- Minimum 1 year of experience in a similar position
- Edad: entre 20 y 45 años
Beneficios
Legal benefitsMonday to Saturday schedule, 9:00 AM to 6:00 PM (Sunday off + 1 day off during the week)Hybrid work (1 or 2 days working in the office and the rest from home)ParkingPermanent contract
Habilidades requeridas
Capacidad de asesorarAtención telefónicaCalidad de servicioErpRecepción de llamadasRelaciones con clientesServicio al clienteAtención al cliente