Regional Safeguarding Coordinator, Latin America

Position Title: Regional Safeguarding Coordinator, Latin America

Department: Latin America Ministry Team

Reports to: Regional Director with technical matrix supervision to Director of Safeguarding and Accountability

Status: One-year contract (with possibility for renewal)

Based in: Antigua Guatemala; or Tegucigalpa Honduras; or Managua, Nicaragua; considering local applicants only PURPOSE:

World Renew exists to increase the capacity of communities and missional partners to engage in transformative practices that improve, in sustainable ways, the well-being of people made vulnerable by circumstances of poverty, disaster, or injustice. World Renew in its commitment to increased justice and accountability has achieved certification under the Core Humanitarian Standard (CHS). This position will support the implementation of the Safeguarding suite of policies in their designated region (Guatemala, Haiti, Honduras, Nicaragua and in the region countries where we may have a disaster response presence) and will continue to provide regional support to teams in implementation. This will be done by strengthening capacity in safeguarding compliance throughout the designated regions, country offices and partners, supporting safeguarding and complaints focal points in their roles and being party to investigations and handling and reporting on complaints and feedback received. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Complaints Policy Compliance:

Overseeing the implementation of the safeguarding suite of policies, together with related procedures and guidelines, throughout the region;

Ensuring the communication of the key contents of the Complaints Policy, and other related safeguarding policies, to all staff;

Supporting and advising the Regional Director, Country Directors and Focal Points on the maintenance of relevant and contextualized complaints mechanisms in their region and countries of operation including where necessary in Countries where we are responding to disaster outside of our Countries of permanent presence. 2. Capacity Development:

Developing training material appropriate for a variety of audiences including but not limited to; general orientation for all staff, Complaints Focal Points and Partner staff and board members.

Strengthening capacity of regional and country staff on complaints handling to enable effective response to complaints, with a focus on building the capacity of all Safeguarding and Complaints Focal Points across the region;

Provide ongoing support and advice to Safeguarding and Complaints Focal Points on handling complaints, in general and in specific cases as requested.

Contribute to a global safeguarding learning group to surface existing practices among regions and teams, share resources and plan joint activities

Commit to ensure their own capacity is developed and strengthened in the area of complaints handling by attending relevant training sessions on a regular basis and keeping abreast of latest developments in the