Join our English Intermediate Retention Account - Get incredible Benefits!

Experience the power of a game-changing career If you’re looking to grow and be inspired, as a Retention Representative in San Salvador (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. What you will do in this role As a Retention Representative on our team, you will: Review customer requests and expectations and respond to them according to their needs and situations Manage multichannel interactions to ensure a consistent customer experience Develop your skills and learn how to use software solutions that improve people’s lives. Champion better brand experiences for our customers and clients. Your qualifications Concentrix is a great match if you: Are proficient or bilingual in Spanish and English Are proactive, self-motivated, and solution-oriented Can work rotating and weekend shifts. Work on-site availability (Concentrix Salvador del Mundo) It will be a plus if you: Have previous experience in Customer Service or Sales If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: Competitive salary and performance bonus Career development programs, specialized courses, and language classes Internal Career Growth opportunities Paid Training since day One Onsite Cafeteria Entrepreneurs Events Free Secure Parking. Health & Wellness program Engagement Activities, and Volunteering Opportunities Discounts at Selected Retailers Internal Referral Program Benefits and Raffles Apply now and enjoy this and many other benefits!