Accounts Receivable Generalist

Job Title: Accounts Receivable Generalist

Location: Santiago

Working model: On site.

GENERAL DESCRIPTION OR PURPOSE OF THE JOB:

The AR Generalist will complete accounting transactions, reporting, and billing activities to support the Jostens Billing and Accounts Receivable functions. Answers incoming customer calls regarding account specifics. Solves or refers the issues to the appropriate area.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

Answer customer calls and research billing information in financial systems.

Research, enter, and verify AR adjustments and other transactions relating to account maintenance and process customer requests.

Credit Card refunds – adjustments – reconciliation.

OTHER RESPONSIBILITIES:

Communication with Customers, customer service, and multiple business areas to complete billing, collections, and customer refund processes

Enter, verify, and research customer and billing information in financial systems

Collections/AR Duties:

Answer calls and e-mails and process customer requests

Process AR adjustments and other transactions relating to account maintenance in Oracle and various systems

Review customer account status and AR aging reports on a regular basis

Document customer communications in the call-tracking database

Contact past due accounts and make arrangements for payments

Credit Card refunds, adjustments, and reconciliations: Process credit card refunds to customers and make corresponding entries in Oracle to customer deposit records and reconcile cash-related transactions between systems.

Other Duties:

Provide excellent customer service to schools, sales Reps, and other company personnel

Ensures compliance with local, state, and federal government requirements.

Ensure compliance with company policies and procedures

Performs other related duties as necessary or assigned.

JOB REQUIREMENTS/SPECIFICATIONS:

Required:

Working knowledge of basic accounting principles

Previous phone experience

Excellent written and verbal communication skills

Excellent organizational, analytical, and time management skills

Proficient in Microsoft Office Suite

Ability to analyze and organize information with a high degree of accuracy

Benefits:

Weekly Payment

Law medical insurance and AFP

Complementary Medical Insurance

Life Insurance

2 way free Transportation

Internal Bank

Credit in pharmacy and optic center

Referral Program

Growth Opportunities