Bolsa de empleo en Honduras

MACHMEDIA is seeking a bilingual call center agent to provide professional customer support services for restaurants across the United States, including calls, reservations, customer inquiries, and operational assistance.

We are looking for someone with excellent communication skills, a professional attitude, and the ability to work in a fast-paced customer service environment.

Responsibilities:

Answer inbound calls

Manage reservations and food orders

Provide customer service in English and Spanish

Take messages and customer requests

Perform basic customer follow-ups

Use CRM and communication tools

Professionally represent restaurant clients

Requirements:

Advanced/Bilingual English

Excellent pronunciation and communication skills

Previous call center or customer service experience preferred

Stable internet connection and professional workspace

Personal laptop or computer

Strong problem-solving and multitasking abilities